THCmedia receives all service feedback objectively and positively and will constantly strive to meet the diverse needs of customers!

Praise and comment

Above all else, we always hope to bring values ​​beyond your expectations. Positive experiences, constructive comments,… Do not hesitate to share with THCmedia, because that is the most useful motivation to promote our efforts and development, helping us are better oriented in running the business.


THCmedia is committed to providing quality services, bringing efficiency, and promoting sustainability. In the process of exchanging, receiving, or using services at THCmedia, sometimes we will inevitably make mistakes.

Our commitment:

  • Acknowledge and review complaints within 2 business days.
  • Provide a solution and reply to you as soon as possible within 7 working days.
  • Advice and support you to handle the next steps if our answers still do not meet your satisfaction.

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